Welcome

This site provides some information to help you work from a remote location. As some staff/Faculty and students will be working from home or anywhere there is internet access. Also this site has helpful tutorials to solve minor problems you may experience working from a remote location. This site also has capability of video and chat with IT Techs during the next few weeks.

STAY Safe and Healthy!!
Stay at home and avoid close contact with people. Always wash your hands and use hand sanitizer. DO NOT touch any part of your face. Clean all surfaces that were touched by you or people have touched. Wear face mask if necessary.

Keeping Your Computer Safe Too
Do not click on any suspicious emails that claim of selling a cure/solution for the COVID-19 virus. (THERE IS NO CURE FOR THE COVID-19 VIRUS). Keep your computer clean by running a virus scan on your computer every 2 to 3 weeks. Also DO NOT click on or open SPAM Emails from people you do not know.

NTU IT Contact Information
Email: [email protected]
Phone: 505-387-7491 or 505-786-4208

Use the form below to send tickets to IT for any help you may need.

Email Link
http://sso.navajotech.edu

If email is not already open

1. Login into SSO
2. Click on staff/faculty or student email
3. Reload this page

You need to login to email to access this form (if you do not see a form).

Remote Help

To get help over the internet: Follow the link below
NTU IT made easy to get help from a IT tech while working remotely. You can download and run the teamviewer program to your computer for quick access and help. Some IT techs are available to help remotely.

Link: https://get.teamviewer.com/ntuit

Instructions:

1. Download
2. Run
3. send Teamviewer ID to IT techs

Chat with IT Tech
You can also join a video chat with an IT Tech or get connected with another employee.

1. Type in their names
2. Invite them into your hangout once the windows appears.
3. Allow microphone and webcam to access the hangout

Tutorials & Information

Microsoft Office
NTU Students are able to sign up for Office 365 using their NTU student email. Visit the following link to get started: Free Microsoft Office 365 for Students & Schools

YouTube Channel
You can now watch helpful videos while working remotely with all the applications that are listed below and more.

• Email
• MyNTU
• Blackboard
• Zoom
• Mitel application
• Remote connections to campus and Jenzabar

Link: Youtube channel

PDF Tutorials

• Google Docs 101 - Drive (PDF)
• Google Docs 101 - Slides (PDF)
• Google Docs 101 - Sheets (PDF)
• Google Docs 101 - Docs (PDF)
• How to Use Google Hangouts (PDF)
• Google Doc 101 (PDF)
• How to use Zoom (PDF)